01
Non-EU International Student
I am a non-EU student enrolled in a Bachelor’s or Master’s degree in Italy.
VITA · RESEARCH & IMPACT
Better systems begin
by listening first.
We study how students and doctoral researchers experience information, administration, university life, transitions and access to support, so we can understand where those journeys become difficult and what institutions can learn from them.
Research conducted by VitaAvanza Research & Impact.
PARTICIPATE
Your experience
has context.
Choose the perspective closest to yours. You’ll be guided to the questionnaire designed for your academic journey and experience in Italy.
02
EU / Erasmus / Exchange Student
I am an EU student, Erasmus student, or taking part in a short-term mobility programme in Italy.
03
Student with Immigrant Background
I grew up or studied in Italy and have a migrant or second-generation background.
04
PhD / Doctoral Researcher
I am currently enrolled in a PhD or doctoral programme in Italy.
05
Italian Student
I am an Italian student without an immigrant background, currently studying in Italy.
Not sure which applies to you?
Tell us a little more
Which best describes your current doctoral status?
VitaAvanza
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International Student
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RESPONSE RECEIVED
Thank you for adding
your perspective.
Useful systems begin with understanding what people actually experience. Thank you for taking the time to contribute.
WHY WE LISTEN
Complex journeys are rarely
just one problem.
University life is shaped by more than one service, office or procedure. Information, administration, housing, study, financial support and everyday life often overlap. Our research looks at how those experiences connect, and where people encounter unnecessary friction, uncertainty or gaps in support.
Arrival
Information
Documents
Study
Support
Opportunity
Transition
What we look at.
01InformationFinding reliable information at the right moment
02AdministrationProcedures, requirements and bureaucratic processes
03Access to supportKnowing where help exists and how to reach it
04CommunicationHow clearly institutions explain what people need to know
05TransitionsMoving between stages, systems and responsibilities
06Institutional touchpointsExperiences with offices, services and organizations
07UncertaintyMoments where the next step is unclear
08Navigation across systemsMaking sense of services that do not always connect
OUR APPROACH
Research before
assumptions.
Listen before designing
Research begins with what people actually experience, not what we assume their journey looks like.
Context matters
The same procedure can create very different experiences depending on a person’s circumstances, background and stage of study.
Technology should support people
Technology can make complex journeys easier to navigate, but it should not remove human judgement, accountability or care.
Research should lead somewhere
Good research should inform better services, better products and more useful conversations with institutions.
Some stories are easier
to tell than to type.
If you would prefer to share your experience in conversation, you can schedule a short meeting with VitaAvanza Research & Impact.
PEOPLE
Behind
the research.
Francesca Bianchini
Research & Impact · VitaAvanza
BEFORE YOU PARTICIPATE
Your participation should be clear,
not confusing.
Why we are asking
We conduct research to understand where students and researchers encounter difficulty, uncertainty or gaps in support across university and everyday life.
Participation
Taking part is voluntary. You can choose whether to answer optional questions and whether you would like to be contacted for a follow-up conversation.
Your responses
Questionnaire responses are collected for research purposes and should be handled according to the privacy and consent information presented with the study.
Follow-up contact
If you choose to provide an email address for a follow-up conversation, it should only be used for that research contact.
Research Notes
Findings and research notes will be published here as studies are completed and results are ready to share.
EVERY JOURNEY ADDS CONTEXT
No two journeys are the same.
Each perspective helps us understand a different part of the system.
