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VitaAvanza
Governance Protocol // V 1.0

Intelligence without
surveillance.

VitaAvanza S.r.l. treats life-navigation data as protected context, not marketing inventory. The privacy model is built around consent-led visibility, scoped sharing, and user-controlled trust boundaries.

Consent-Led Architecture

The system is designed to keep context locked by default.

VitaAvanza S.r.l. is built around governed support, not silent extraction. Where platform data exists, access should be scoped to the minimum required for navigation, support, and institutional coordination.

Support should activate through context and consent, not through black-box judgment.

Visibility should be limited, revocable, and tied to real support workflows.

Optional analytics or third-party services should remain off unless a user explicitly approves them.

Consent Boundary Active

The Consent Vault principle.

The product direction of VitaAvanza S.r.l. is to keep sensitive posture and support context governed by explicit authorization. Access should be deliberate, limited, and explainable.

No behavioral advertising

VitaAvanza S.r.l. does not position the website as an advertising data source and does not sell inquiry information submitted through the site.

Controller & Location

VitaAvanza S.r.l. in Trento, Italy.

VitaAvanza S.r.l. is the controller for information submitted through this website.

Privacy contact: hello@vitaavanza.com

Company base: Trento, Italy.

Strategic environment: supported within the University of Trento innovation ecosystem and connected to the School of Innovation.

Processing Baseline

Only what is necessary for the service conversation.

Website submissions may include name, email address, organization, role, inquiry type, and message content.

Career applications may include name, email address, city and country, role of interest, LinkedIn profile, a CV or résumé link, optional portfolio or GitHub links, availability, weekly availability, motivation, and an acknowledgement of the role's current compensation terms.

If a visitor or user interacts with Lumen or another VitaAvanza AI assistant, the interaction may include prompt text, selected onboarding or support context, language, timing, model response content, and technical metadata needed to provide, secure, and improve the interaction.

Normal technical access data such as browser type, device context, and hosting logs may also exist as part of operating a public website.

Microsoft Clarity analytics is configured to load only after a user accepts optional analytics through the site's consent banner.

What we collect.

We collect only the information needed to respond to a website inquiry, route a demo or partnership conversation, review a career application, process a support payment, protect the site, maintain consent state, or operate Lumen and related AI assistant interactions. This can include contact details, inquiry content, career-application details and professional links, payment-session metadata from Stripe, consent choices, optional analytics signals, AI prompt and response content, and technical logs needed for security and reliability.

How we use and share it.

Submitted information is used to answer inquiries, coordinate follow-up, review partnership requests and career applications, operate support-payment checkout, provide AI-assisted guidance, improve service reliability, and secure operations. Career-application information is used to evaluate the application for the selected role and communicate with the applicant; access is limited to people involved in the review and service providers needed to operate the site's hosting and email. Other submitted information may be processed by hosting, email, payment, analytics, AI infrastructure, and security service providers that help operate the site and platform. If a visitor accepts optional analytics, Microsoft Clarity may process interaction data such as page usage, clicks, scroll behavior, and pseudonymous analytics cookies to help VitaAvanza S.r.l. improve the site. VitaAvanza S.r.l. does not present this website as a channel for advertising-data resale.

Legal basis and consent.

Where VitaAvanza S.r.l. uses optional analytics, stores non-essential preferences, or processes Lumen/AI assistant interactions that require user authorization, the legal basis is the user's consent. Consent can be rejected or changed through the Cookie settings link in the footer. Information submitted through forms or support-payment flows is processed to take steps requested by the user and to operate the service interaction. Career-application information is handled for the review and related communication requested when an applicant submits the form; submitting an application does not create an employment or other formal relationship.

AI interaction and human escalation.

The platform uses AI systems, including Lumen, to provide structured life-navigation guidance. AI responses are not a substitute for professional legal advice. Questions that require legal judgment, interpretation of rights, or high-impact administrative decisions are designed to be escalated to a human review path rather than handled as final automated legal determinations.

Retention and protection.

Inquiry data is retained only while it is operationally useful for the relevant conversation, security review, or applicable legal obligations. Career-application information is retained only for as long as needed to review the application, communicate about the role, address security needs, and meet applicable legal obligations; the appropriate period therefore depends on the application and those obligations rather than a single fixed duration. Support-payment records are retained as needed for accounting, fraud prevention, dispute handling, and legal obligations. Lumen or AI assistant interaction records are retained only for as long as needed to provide the interaction, support continuity, investigate safety or security issues, and improve reliability under the active product configuration. Browser-side consent preferences remain stored locally until reset or cleared by the user. If optional analytics is accepted, Microsoft Clarity may set analytics cookies according to its own retention and processing model.

Your rights.

You can request access, correction, deletion, or restriction of information submitted through the site, including career-application information, or processed in Lumen/AI assistant interactions by writing to hello@vitaavanza.com. You can also withdraw optional analytics consent through Cookie settings in the footer. For browser-side consent and storage details, review the Cookie Policy.

Last review.

Last updated: July 23, 2026. This page should be reviewed whenever VitaAvanza S.r.l. changes its analytics setup, career-application flow, support-payment flow, embedded services, AI processing, or direct product processing on the public site.