Privacy Policy

Last updated: 29 November 2025

This Privacy Policy explains how VitaAvanza (“we”, “us”, “our”) collects, uses and protects personal information when you visit our website or interact with our early-stage services, including the Development Value Index (“DVI”) score and the Mitra AI assistant. This document is for information only and does not constitute legal advice.

1. Who we are

VitaAvanza is an experimental, student-focused fintech concept born in Trento and designed for Europe. The platform explores new ways to represent a person’s development potential through a multi-dimensional DVI score and conversational guidance via Mitra AI.

2. What information we collect

Depending on how you use the site, we may collect:

• Contact data – such as your name and email address if you contact us or join a waitlist.
• Context and profile data – such as information about your studies, work experience, skills, mobility, and life goals, if you voluntarily share this during demos or pilot testing.
• DVI-related inputs – high-level indicators that describe dimensions like education, employability, resilience, social context or wellbeing, to simulate how a DVI score might work. We do not intend to collect or process detailed medical diagnoses or highly sensitive health records.
• Mitra AI interactions – the questions you ask and the guidance you receive, when used in a test or demo environment, so we can improve the quality, safety and transparency of the assistant.
• Technical data – such as IP address, browser type, device information, and approximate location derived from your IP, which is common for basic analytics and security.
• Usage data – such as the pages you visit, links you click, and general interaction patterns, to help us understand interest in VitaAvanza.

3. How we use your information

We use personal information for the following purposes:

• To operate and maintain the VitaAvanza website and demo experiences.
• To design, prototype and evaluate the DVI score and Mitra AI, including improving explainability, fairness and usability.
• To respond to your requests, such as when you contact us, participate in a pilot, or ask to learn more about the project.
• To generate aggregated, anonymised insights about how students and institutions might use such a platform, without identifying individuals.
• To protect the security of the site, prevent abuse, and comply with applicable legal obligations.

4. Legal bases (EU/EEA)

Where EU/EEA data protection law applies, we rely on:

• Consent – for optional demos, pilots, waitlists, and any non-essential analytics or communications.
• Legitimate interests – such as understanding audience interest, improving the platform, and protecting the security of our services, provided these interests are not overridden by your rights and freedoms.
• Legal obligations – where we must retain or share certain information to comply with law.

5. Cookies and analytics

We aim to use privacy-friendly analytics tools where possible, limiting personal data collection and retaining data only for as long as necessary. If we deploy third-party analytics or tracking technologies that are not strictly necessary for the site to function, we will provide a cookie banner or preference centre where you can manage your choices.

6. How we share information

We do not sell your personal data. We may share limited personal data with trusted service providers (for example, hosting, email or analytics providers) who act as data processors and are bound by contractual obligations to handle data only on our instructions and with appropriate safeguards.

We may also share data when required by law, to respond to lawful requests from authorities, or to protect our rights, safety, or the rights and safety of others.

7. International transfers

Some of our service providers may be located outside the EU/EEA. Where this involves transferring personal data to a country without an adequacy decision, we will rely on appropriate safeguards (such as Standard Contractual Clauses) where required by law.

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this Policy, or as required by applicable law. Pilot or demo data may be retained for a limited period to evaluate and improve the concept, after which it will be deleted or anonymised.

9. Your rights

Depending on your location and applicable law, you may have rights such as: access, rectification, erasure, restriction of processing, objection, data portability, and the right to withdraw consent at any time (without affecting the lawfulness of processing before withdrawal).

To exercise these rights, or ask questions about this Policy, you can contact us at hello@vitaavanza.com. You may also have the right to lodge a complaint with your local data protection authority.

10. Children

VitaAvanza is aimed at students and young adults, but not at children below the minimum age required to provide consent under local law. If we learn that we have collected personal data from someone below that age without appropriate consent, we will take steps to delete it.

11. How we protect your data

We use technical and organisational measures appropriate to the risks, such as HTTPS encryption, access controls, and regular updates. However, no online service can be completely secure; you use the site at your own risk.

12. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. The latest version will always be available on this page. If the changes are material, we will provide additional notice where reasonably possible.